Category: Employee Engagement

Originally posted by Inside Indiana Business on February 23, 2021. Organizations typically focus on learning and fail to address unlearning as an organizational development strategy. Whether we realize it or not, we gravitate toward what is familiar and less challenging. But without taking the time to step back and reflect upon the ways in which […]

Proactive Performance Management When I started in management, I was focused on ensuring my team understood goals and expectations. Equally important, was knowing that each team member had access to the training they needed to do their jobs well. By the time I left that organization five years later, I was addicted to proactive performance […]

Many employees feel overwhelmed by the pandemic. The past few months have been extremely stressful for many of us. It’s no wonder that employees are anxious, confused, and unsettled as they re-enter workplaces or experience changes in their work environments. Here are three ways leaders can address employee’s fears and anxieties. Acknowledge losses and concerns. […]

Collaboration is critical to any successful, high functioning organization. Yet, amazingly, some leaders underestimate its value. Others, not only understand it, they use it to accomplish strategic goals. The collaboration between NASA and Lego® is a good example. Lego® wanted to help children learn about the aerospace sector so they partnered with NASA and signed […]

Communicating for Success Managing performance may be one of the most challenging tasks you undertake as a new manager. Generally, your abilities as a manager and the work environment influence how effective you will be with managing performance. For some, this seems to come naturally and for others, managing performance can be dreaded, uncomfortable and […]

Not Just Front Line Employees are Brand Ambassadors   All employees, whether or not they interact directly with customers as part of their daily duties, are brand ambassadors.  Managers, administrators, employees in leadership positions and other “behind the scenes” employees are all brand ambassadors whether or not they think of themselves in this way.    […]

Employees are Brand Ambassadors   The phrase “brand ambassador” is no longer limited to individuals in official positions as company marketing representatives.  Everyone in the organization is a brand ambassador.  Effectiveness in this role depends on several factors, many of which can be influenced by the employer.  Employees throughout all levels can be excellent brand […]