Brand Ambassadors Influence Customer Loyalty A special type of engagement occurs when employees genuinely care about customers and go above and beyond for them whenever possible, even when doing so isn’t formally part of their job duties. I consider this ‘stellar engagement’ because it elevates both customer and employee experiences. When this occurs customers […]
Year: 2013
New Initiative Promotes Hiring Our Military Veterans
Hiring Our Military Veterans Thank you to the U.S. Chamber of Commerce Foundation, Toyota, and Sergeant Dakota Meyer for partnering to create programming to help veterans translate their military experience into civilian equivalents using personal branding tools. Now is the time to focus on hiring our military veterans. Unemployment statistics, industries in decline, and […]