When I was in corporate management, I spent a great deal of time coaching employees. Working in a call center that survived on productive employees meant that management coached employees to ensure performance remained on track. All employees had access to incredible training and were expected to use that learning to solve customer problems and […]
Month: January 2017
Goal Setting in the New Year: Let’s Keep it Simple
Goal setting remains one of the most talked about aspects of a new year. What’s often not talked about is the importance of owning your development for the life of your career, not just for the position you’re in. Many professionals try to connect goals with their near term aspirations only and fail to plan […]