employee success

A Surprisingly Simple Tactic for Improving Employee Success

Managers Can Help Improve Employee Success It goes without saying that employees need information, training and support to perform their jobs. Yet even the best organizations struggle with ensuring communication is consistent and timely and that employees are made aware of important information. Unfortunately, when communication is lacking for whatever reason, employees become frustrated and…

professional reputation - networking

Build a Professional Reputation You Can Be Proud Of

Personal and professional commitments keep even the most organized professionals striving to keep up or do more, often in less time. Demands for our time and attention are nothing new—what is new to many involves proactively managing your reputation in spite of so many demands. Savvy professionals, particularly those with aggressive plans for their careers,…

New Managers: Six Aspects to Consider When Coaching Employees

When I was in corporate management, I spent a great deal of time coaching employees. Working in a call center that survived on productive employees meant that management coached employees to ensure performance remained on track. All employees had access to incredible training and were expected to use that learning to solve customer problems and…

Twitter for Career Development

Personal Branding: Making the Right First Impression

Making the right first impression is critical to every professional, especially for those new to an organization. When you’re new, everyone wants to understand your plans and your approach to achieving them. Your direct reports have an even keener interest in you—they will strive to understand how your goals will impact them. More importantly, your…

performance evaluations

Avoiding Performance Evaluation Mistakes

Many managers dread performance evaluations. Preferences, inexperience and a lack of training or confidence in themselves or the organization’s process are common reasons for this dread. Decreased morale or productivity and even attrition or lawsuits can result from poorly defined performance standards or misunderstood standards. Managers need to understand their role and the performance evaluation…

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